DEMING'S FOURTEEN UNIVERSAL PRINCIPLES OF QUALITY

• Create Consistency in Purpose and Plan.
• Adopt New Philosohy of Quality
• End the Practice of Mass Inspection
• Identify Problems and Work Continuosly for Improvements in System.
• Change Focus from Quantity to Quality
• Don't Expect or Ask for Productivity Improvements without Identifying and Providing Systems and Methods to Achieve Them, without any Risk to Quality.
• Encourage Training On the Job.
• Stop Selecting Suppliers Only on the Basis of Low Price.
• Remove work standard which establish numerical Quatas.
• Drive Out Fear From Mind of People and Encourage Open Communication.
• Eliminate Barriers to the Pride of Workmanship.
• Remove Barriers Between Departments.
• Institute Vigrous Education and Training in Employees
• Create Appropriate Management Structure to Implement and Follow the Above Mentioned Points